Estimated Time Of Dispatch
All my item are crafted upon order, allowing for small changes to be made. The estimated time of dispatch is approximately 2 to 3 for children's furniture & 1 to 2 weeks for cat furniture.
Shipping
At Valley Craftsman, we use Aramex for all our freight services. Pricing is determined by the size of your order, so simply add your desired items and location to your shopping cart to see the calculated shipping price Please note that rural deliveries on over sized items (anything longer than 1.5m) will need to be picked up your local Aramex depot. Happy shopping!
Payment Method
Payment can be made using a variety of methods for your convenience. We accept Visa, Mastercard, and Debit Card through our secure Stripe system. Additionally, you have the option to make an online payment via Bank. Your security is our priority.
Assemble Of Items
All items will be shipped as a flat pack to help keep freight costs low. Assembly is simple and requires a square-headed screwdriver, which you will need to provide. If any additional are necessary, they will be included in the package for your convenience. Enjoy a quick and easy setup for hours of fun!
Guarantee & Returns Policy
At the Valley Craftsman, I stand by the quality of my products. If any item fails to meet your expectations, we will gladly fix or replace it. Your satisfaction is our priority, we're here to collaborate with you to ensure you’re happy your purchase. Please note that if you wish to return a product, the return shipping costs will your responsibility, and we will issue a refund once the item is received and inspected.